About PetCare Plus
We started PetCare Plus because we could not find a platform we trusted with our own pets. Today, we are India's most loved pet care service — built by pet lovers, for pet lovers.
Born from a pet owner's
frustration.
In 2019, our founder Arjun Kapoor spent three frantic hours calling clinics in Mumbai trying to find a vet who could see his dog on a Sunday evening. He found none. That night, he decided to build the platform he wished had existed.
PetCare Plus launched in 2020 with three vets and two groomers in Mumbai. By 2023, we had grown to 500+ certified professionals across 8 Indian cities, having served over 12,000 pets and their families.
Every feature we build, every professional we onboard, and every policy we set comes from one simple question: Is this good enough for our own pets?
Mission & Vision
Our Mission
To make professional, trustworthy pet care accessible to every pet owner in urban India — regardless of the time of day, day of week, or city they live in. We believe every pet deserves expert attention and every owner deserves peace of mind.
Our Vision
To become India's most trusted pet care ecosystem — a platform where every vet, groomer, and boarding facility meets the highest standards, and where pet owners across every Indian city can book with complete confidence.
Pet First
Every decision starts with the animal's wellbeing.
Verified Trust
Every professional is background-checked and certified.
Continuous Improvement
We measure, learn, and raise our standard every quarter.
The PetCare Plus Standard
Certified Professionals Only
Every vet, groomer, and boarding staff member must pass our 3-step verification: credential check, in-person assessment, and probationary period.
24/7 Emergency Line
Our emergency vet hotline is staffed around the clock. Whether it's 2 AM or a public holiday, a licensed vet will answer your call.
Live Updates & Transparency
During grooming or boarding, receive real-time photo and video updates. You always know exactly what is happening with your pet.
Transparent Pricing
No surprise fees. Every service has a fixed price displayed upfront. What you see is exactly what you pay.
Satisfaction Guarantee
Not satisfied with your grooming session? We will rebook it at no charge, no questions asked.
4.8/5 on Google & Justdial
Over 8,000 verified reviews across platforms. Our reputation is built on real experiences from real pet owners.
Join the PetCare Plus family
12,000+ pet families across India trust us. It is your pet's turn to experience the difference.
Book Your First Appointment